Return Policy
Thank you for supporting my work as an artist.
Please review product descriptions, photos and apparel sizing before placing your order.
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At this time, I do not accept returns or refunds. Stickers, magnets, keychains, prints and original artwork are final sale, except where required by law or where an order arrives damaged, defective or incorrect.
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Only apparel may be exchanged, subject to availability. Please contact me within 7 days of delivery with your order number and the size you’d like to exchange for.
Items must be unworn, unwashed and in their original condition. Customers are responsible for return shipping and shipping the replacement item. Original shipping charges are non refundable.
Please contact me for approval and mailing instructions before sending anything back. If your requested replacement is unavailable, we will discuss alternatives before you mail your item.
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If your order arrives damaged, defective or incorrect, please contact me as soon as possible with your order number and clear photos of the item and packaging. Keep the packaging until the issue is resolved.
I’ll work with you to arrange an appropriate replacement or refund. You won’t be responsible for shipping costs to correct an error or a confirmed defect.
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You can reach me anytime via my contact page or email. I aim to respond quickly—usually within one business day.
ingridtheartist.com